Privacy Policy for markup

Effective Date: August 1, 2025
Last Updated: August 1, 2025

1. Introduction

Progressive Works, Inc. (“we,” “our,” or “us”) operates the markup mobile application and this website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Use the markup mobile application (Android/iOS)
  • Visit this website (markup.progressiveworks.co)

2. Information We Collect

2.1 Personal Information

Since our application does not require account creation, we collect minimal personal information:

  • Payment information (processed through third-party payment processors for premium features)
  • User preferences and settings (stored locally on your device)

2.2 Device Identification for Premium Features

To manage premium feature access without requiring accounts, we collect:

  • Device identifier or browser fingerprint information
  • This information is used solely to verify premium feature purchases
  • Device IDs are anonymized and cannot be used to identify you personally
  • This data enables us to restore premium features on your device after purchase

2.3 Usage and Analytics Data

For the Mobile Application:

  • PostHog Analytics: Collects anonymized usage patterns and feature interactions
  • Sentry Error Tracking: Collects error reports and technical diagnostics for debugging
  • Device information (type, operating system version)
  • App performance metrics
  • Regional information for pricing display

For This Website:

  • PostHog Analytics: Collects anonymized website usage and visitor behavior
  • Browser information and IP address
  • Page views and interaction data
  • No Sentry error tracking is used on the website

Important Distinctions:

  • The mobile app and website are tracked separately
  • Website tracking can be blocked by browser extensions or privacy settings
  • Mobile app tracking respects OS-level privacy settings (e.g., iOS App Tracking Transparency)

2.4 Markdown Content Data

Important Privacy Commitment:

  • Your Markdown documents are processed locally within the application
  • Markdown content is used exclusively for preview rendering and PDF export functionality
  • We do not transmit your Markdown content to external servers or third parties (with one exception noted below)
  • Your content remains private and under your control at all times
  • PDF generation occurs entirely on your device without transmitting content to external servers
  • Support for LaTeX equations and Mermaid diagrams is processed locally
  • Syntax highlighting for 15+ programming languages is rendered on your device
  • Custom themes, font preferences (9 body fonts and 7 code fonts for Premium users), and application settings are stored locally on your device

PlantUML Processing Exception:

  • PlantUML diagram rendering may be processed through:
    • PlantUML’s official demo server, and/or
    • Our managed rendering servers (when available)
  • Only the PlantUML code portions of your document are transmitted over the network for rendering
  • The rendered diagrams are returned as images and displayed in your preview
  • We do not control data retention policies on third-party servers (PlantUML demo server)
  • No PlantUML content is stored or logged on our managed servers
  • This feature is only available to Premium users

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

  • Provide and maintain the markup application
  • Process your Markdown documents locally for preview and PDF export
  • Verify and manage premium feature access through device identification
  • Deliver premium features to users who have purchased them
  • Store user preferences and settings locally on your device
  • Display appropriate regional pricing based on your location

3.2 Analytics and Improvement

  • Analyze usage patterns through PostHog analytics to improve our Service
  • Monitor application performance and detect errors through Sentry
  • Develop new features and functionality based on user behavior insights
  • Conduct research to enhance user experience
  • Comply with legal obligations
  • Protect against fraud and abuse
  • Ensure application security and stability

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Third-Party Service Providers

We share limited information with the following trusted third-party services:

PostHog (Analytics):

  • Anonymized usage data and interaction patterns
  • Technical performance metrics
  • No personal content or Markdown documents are shared

Sentry (Error Tracking):

  • Error reports and technical diagnostics
  • Application performance data
  • No personal content or Markdown documents are included

Payment Processors:

  • Payment information for premium feature purchases
  • Transaction data as required for payment processing
  • Device identification data for purchase verification

Important Note: Your Markdown content is never shared with any third-party service providers.

We may disclose your information when required by law or in response to:

  • Court orders or legal processes
  • Government investigations
  • Protection of our rights and safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Secure data storage practices

6. Data Retention

We retain different types of data for varying periods:

  • Markdown Content: Not stored on our servers - processed locally only
  • Device Identification: Retained only as long as necessary to verify premium purchases
  • Usage Analytics: Retained for up to 2 years through PostHog for service improvement
  • Error Logs: Retained for up to 1 year through Sentry for debugging purposes
  • Payment Data: Retained as required by law and payment processors
  • Local Settings: Stored on your device until you clear application data

7. Your Rights and Choices

Since we do not maintain user accounts, your privacy rights are primarily exercised through your device settings and browser controls:

7.1 Local Data Control

  • Clear application settings and preferences through your browser
  • Control local storage through browser settings
  • Reset application to default state as needed

7.2 Analytics Opt-out

For the Mobile Application:

  • iOS: Settings > Privacy & Security > Tracking > Disable “Allow Apps to Request to Track”
  • Android: Settings > Privacy > Ads > “Delete advertising ID” or “Opt out of Ads Personalization”
  • In-app settings may provide additional privacy controls

For This Website:

  • Use browser privacy settings or extensions to block tracking
  • Enable “Do Not Track” in your browser settings
  • Use privacy-focused browsers (e.g., Brave, Firefox with Enhanced Tracking Protection)

8. Cookies and Tracking Technologies

Website Only: This website uses cookies and similar technologies to:

  • Analyze visitor behavior through PostHog
  • Remember your preferences during your visit
  • Improve website performance

You can control cookie settings through your browser preferences. Note that blocking cookies may affect website functionality.

Mobile Application: The mobile app does not use cookies. Premium feature verification uses device identification technology, not browser cookies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the policy within the mobile application
  • Including update notices in app store release notes

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: legal@progressiveworks.co
Address: N&E BLD. 6F, 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Website: https://progressiveworks.co

13. Jurisdiction-Specific Information

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know about personal information collection and the right to delete personal information.

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability.

This Privacy Policy was last updated on August 1, 2025. Please review this policy periodically for any changes.